We understand that from time to time you may wish to return a product to us.
Any defects in the products must be notified to us before you try on or wear them. Due to the delicate nature of most products on our site, things like rough skin, nails, jewelry, watches, zips and velcro can affect their longevity and durability, and neither us or manufactures have control on how you handle, put on, wear, take off or wash such products.
Items must be returned unused, in original unopened packaging with any seal or shrink-wrap intact and otherwise in a condition enabling us to sell the product to another customer as new. All products will be inspected on return – those that do not comply with the provisions above will not be accepted due to hygiene reasons.
Pack your item(s) along with your order number and send to: DressMyLegs, 2 Tullawaltra, Bailieborough, Co. Cavan, A82T3Y5.
All returns must be sent postage paid. However, if we had sent you the wrong item, your returns postage will be refunded.
If you would like to exchange your item for a different size, colour or style, you'll need to place an order for the new item and send the unwanted item back to us for a refund.
We do not refund the delivery cost charged on your order, unless you have received a wrong item. If your returned item(s) reduce the value of your order to below our freepost rate (€35 for Ireland and €60 for other destinations), you will be charged our standard delivery charge (€2.95 for Ireland, €5.95 for UK/Europe/USA, €6.95 for the Rest of the World) from the refund amount. We also don't refund the administration fee equivalent to 10% of the order value for handling your original order and the return.
If the package is returned to your local post office, and collection by you is not arranged, if you refuse the package or provide incorrect/incomplete address, DressMyLegs will be held responsible for original shipping costs outlined above, and so your order refund (if applicable) will be minus the original shipping costs charged and the administration fee equivalent to 10% of the order value for handling your order.
Please read our detailed Returns & Exchanges page for further information.